Shipping Policy

 

Shipping Policy
Effective Date: 1st April 2025

At IndustryBaba.com, operated by Galaxy Metallic Finishers, we are committed to delivering your orders accurately, on time, and in good condition. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our website.

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1. Shipping Locations

We currently ship across India. For bulk or B2B orders, we may support international shipping on a case-by-case basis—please contact us at info@industrybaba.com for such inquiries.

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2. Shipping Charges

Shipping charges are calculated at checkout and may vary depending on:

• Delivery location

• Weight and dimensions of the product(s)

• Selected shipping method (standard or express)

Free shipping may be offered on orders above a specified amount as part of promotional campaigns (if applicable).

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3. Order Processing Time

All orders are processed within 1–3 business days (excluding Sundays and public holidays) after payment confirmation. You will receive a confirmation email once your order is successfully placed.

If we are experiencing high order volumes or an item is back-ordered, processing times may be slightly delayed. We will notify you of any significant delays.

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4. Estimated Delivery Time

Delivery typically takes between 3–10 business days, depending on:

• Your location

• Availability of the product

• Courier service performance

Please note that deliveries to remote or rural areas may take slightly longer.

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5. Shipping Partners

We work with trusted third-party logistics partners such as Delhivery, Blue Dart, DTDC, India Post, and others to ensure timely and safe delivery.

Tracking details will be shared with you via email or SMS once the order is dispatched.

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6. Order Tracking

You can track your order using the tracking link sent to your registered email or phone number after dispatch. If you experience issues with tracking or haven’t received tracking info, please reach out to us at info@industrybaba.com or call us at +91 86838 63317.

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7. Shipping Delays

While we strive to meet delivery timelines, certain factors beyond our control (e.g., weather, logistics strikes, natural disasters, or government restrictions) may cause delays. We appreciate your patience and understanding in such situations.

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8. Damaged or Missing Items

If your package appears damaged or tampered with on delivery:

• Please refuse to accept the delivery and inform us immediately.

• If you have already accepted it and find items missing or damaged, report the issue within 48 hours by emailing info@industrybaba.com with clear photos and order details.

We will investigate and offer a resolution as quickly as possible.

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9. Change of Delivery Address

You may request a change in the delivery address before your order is dispatched. Once the order is shipped, address changes may not be possible. Please contact us promptly if you need assistance.

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10. Contact Us

If you have any questions or concerns about shipping or your order status, feel free to reach out:

Galaxy Metallic Finishers
NEW EXTENSION COLONY, H NO. 404, FIRST FLOOR
NEAR BHURA GIRI MANDIR, PALWAL, Haryana – 121102, India
Email: info@industrybaba.com
Phone: +91 86838 63317

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